Virtual Reality and Augmented Reality for enhancing hospitality training
Our Services
Design of VR/AR Training Experiences
We conduct a needs analysis with your team to determine gaps and areas in your standard operating procedures where employees make the most errors. We use design-thinking and storyboarding to digitalize your SOP.
Content Creation
Action Learn uses 360 video virtual reality and AI to recreate immersive standard operating procedures that engage your staff through experience-based learning.
Performance Assessment
We use a science-based approach to evaluate behavioural performance of employees after training on immersive SOP’s to illustrate ROI.
About
our company
Virtual and augmented reality technologies are revolutionizing training in the hospitality industry by providing immersive, interactive experiences that simulate real-world scenarios. These tools allow trainees to practice essential skills for onboarding, such as standard operating procedures for operations, check-in, housekeeping, F&B, customer service and dealing with difficult customers, in a safe and controlled environment. In addition, 3D AI avatars allow frontline staff to practice their soft skills when role playing interactions eg. dealing with difficult guests. By engaging with realistic simulations, trainees can gain familiarity with the environment, refine their decision-making abilities and enhance their interpersonal skills without the pressures of a live setting.
